Privacy Policy
This Privacy Policy explains how House Union collects, uses, shares, and retains personal data in connection with the website and related course services. It applies to visitors, registered users, and individuals who communicate with us through the site.
How We Use Data
We use personal data to create and manage accounts, process registrations and payments, provide course access, communicate about inquiries and service updates, improve website performance, maintain security, prevent misuse, and comply with legal and recordkeeping obligations. We may also use limited data to understand how users engage with the site and to support internal administration.
Service Providers and Partners
We may share personal data with vendors and other operational partners that help us host the website, process payments, deliver communications, analyze site performance, or support customer administration. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.
Legal Disclosures
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate fraud or security incidents, or support the enforcement of our terms and policies. We may also share information where disclosure is needed to establish, exercise, or defend legal claims.
Data We Collect
We may collect identifiers such as name and contact details, account and registration information, payment-related records, course participation details, communications sent to us, and technical data such as device, browser, and usage information. Where needed to provide the service, we may also process information about preferences, inquiries, and attendance or progress in spiritual growth courses.
How We Collect Data
We collect personal data directly from users when they register, submit forms, make purchases, or contact us. We also receive data automatically through the website and related tools, including logs, cookies, and similar technologies. In some cases, we receive limited information from payment processors, analytics providers, or other operational partners that support our services.
Cookies We Use
We may use essential cookies that are needed for security and core site functions, preference cookies that remember settings, and analytics cookies that help us understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a limited period to recognize returning visitors or preserve settings.
Cookie Controls
We use standard cookie controls to support site operation, remember preferences, and measure basic site performance. Most browsers allow users to block, delete, or alert on cookies, and some device settings may limit related tracking. If cookies are disabled, certain site features may not function as intended.
Your Rights
Subject to legal limits, users may request access to their personal data, ask for correction of inaccurate information, or request deletion where we are not required to keep the data. Users may also object to certain processing or ask us to limit use in appropriate circumstances. We may need to verify identity before acting on a request.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the nature of the request clearly. We will review the request, confirm whether we can comply, and respond within a reasonable period under applicable law. If we cannot fully honor a request, we will explain the reason where permitted.
Data Retention
Retention periods vary by the type of information and the reason it was collected. We generally keep account, transaction, and communication records for as long as needed to provide services, maintain records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or restrict it where deletion is not immediately possible.
Policy Changes
When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the effective date shown in the policy or from the time it is posted, as applicable.